compusave web store FAQ section

Shipping and handling is based on the weight of the items being shipped. Currently, we can ship via FedEx for Ground Service and USPS for First Class Mail, Priority Mail & Parcel Post. If quicker shipping is needed, please contact us to place an order. Our online shipping rates are based on a table rate based on the weight of the order. There is a small handling fee contained within the shipping price to help pay for packaging, etc. Usually the handling fee is between $2.00 & $5.00 per order depending on the size of the order. The combined shipping charges for multiple quantities will automatically be calculated when placing the order. Thank you.

Please note: Most cities within North Dakota have a 'local tax' that is added to the North Dakota State Tax. Orders placed by residents within cities in North Dakota that have sales tax greater than 5% need to contact us prior to ordering via our website as we cannot charge the local tax from our website shopping cart. We will need to process your order by phone to give you the correct sales tax amount that needs to be added. Any questions, please call us at 701-772-8952. Thank you.

What are your company policies RETURNS: No returns or refunds after 7 days. Shipping & handling fees are not refundable. NO RETURNS WITHOUT ORIGINAL RECEIPT! NO RETURNS OR REFUNDS ON COMPUTER SYSTEMS-NO EXCEPTION! 10-DAY HOLD ON ALL CHECKS! WARRANTIES: Parts - 30 days exchange, CPU's - DOA Warranty only, Labor - 30 Days, New CompuSave Built Systems featuring our CompuSave Logo - 1Year Parts/Labor Carry-In on hardware only unless otherwise stated in writing, Used/Rebuilt Systems - 30 Days Parts/Labor Carry-In on hardware only, MFG Direct Warranties handled by manufacturer ONLY!

Most orders ship the same or next day that we receive the order. As a general rule we allow 1 - 2 business days after payment clears for the order to be processed and shipped out. We ship in stock items as quickly as humanly possible.